Sony VAIO Customer Service Update
July 9, 2007 by Laura | Trackback URI
To follow up on the Jane Galt “Sony VAIO customer service” post - it’s now #2 on Google, second only to the official website without the quotes, and #1 with quotes.
On the topic of customer service, particularly tech support, Thomas of Bad Ass Bard linked to this post, which is right in line with my own experiences as a tech support/help desk worker.
Added: I meant to link this also - In His Technical Service links to
Leading Smart, where Tim Stevens wonders what it would be like if churches used a business model for their “customer service.”
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