To follow up on the Jane Galt “Sony VAIO customer service” post – it’s now #2 on Google, second only to the official website without the quotes, and #1 with quotes.
On the topic of customer service, particularly tech support, Thomas of Bad Ass Bard linked to this post, which is right in line with my own experiences as a tech support/help desk worker.
Added: I meant to link this also – In His Technical Service links to
Leading Smart, where Tim Stevens wonders what it would be like if churches used a business model for their “customer service.”
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Incidentally, posting is light because I’m having a great deal of trouble with a chronic illness that I have. In the meantime, have yourself an open trackback post.
Link to Pursuing Holiness and track back your latest and greatest here!
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